Customers often ask about Repose products, ordering process, and services. We aim to make your shopping experience simple and clear by answering the most common questions. If you still need help, our support team is always available to assist you.
How can I place an order?
Placing an order is simple. You can browse our products, select the item you want, add it to your cart, and proceed to checkout. After entering your details and confirming your order, you will receive an order confirmation.
How long does delivery take?
Delivery usually takes between 5 to 8 business days across Pakistan. Delivery time may vary depending on your location, courier service, and external factors such as weather or holidays.
Can I return or exchange my order?
Yes, we offer a 10-day return and refund policy. You can request a return within 10 days of receiving your order if the product is unused and in its original condition. After inspection, eligible returns are processed according to our policy.
What payment methods are available?
We offer multiple payment options depending on availability, including cash on delivery and other supported payment methods shown at checkout. You can choose the most convenient option while placing your order.
How can I track my order?
Once your order is shipped, tracking details are provided whenever available. You can use these details to check the status of your delivery through the courier service. If you face any issue, you can contact our support team for updates.
What should I do if I receive a damaged item?
If you receive a damaged or incorrect item, you should contact us immediately with your order details. After verification, we will guide you through the return or replacement process according to our policy.
How can I contact support?
You can contact our support team anytime for help regarding orders, shipping, or any other queries. We are available at +92 322 1781143 or via email at nuthomeware@gmail.com.